How to add a profile to your HBO Max account, including 'Kid' profiles with parental controls


You can think of your HBO Max subscription as a family plan. It allows you to create up to five profiles, with separate settings for adults and kids. 

Whenever you open the HBO Max app, you can choose which profile to use, and change profiles while you're using the app.

You can add and customize profiles using the HBO Max mobile app on an iPhone, iPad, or Android device.

How to add a profile on HBO Max

1. Start the HBO Max app and tap the "Profile" icon at the bottom-right of the screen, and then tap "Switch Profiles."

You need to choose "Switch Profiles" to add a new one to HBO Max. Dave Johnson/Business Insider

2. To add a new adult profile, tap "Add Adult." 

Use the "Add" buttons at the bottom of the screen to add a profile. Dave Johnson/Business Insider

3. Enter the person's name and choose a color ring for their profile — this won't affect anything other than what the profile looks like.

4. Tap "Save."

How to add an kid profile on HBO Max

1. Open the HBO Max app and tap "Profile" in the bottom-right corner, and then tap "Switch Profiles."

2. To add a new kid profile, tap "Add Kid." 

3. If this is the first time you're creating a child's profile, you'll need to enter a PIN. This pin is used to lock away mature content. You'll need to enter that PIN to change the profile to a standard adult one, so make it something your kid can't guess (but which you'll remember). Also, there's only one PIN shared across all kid profiles.

4. Enter the child's name, enter a month and year for their birthday, and choose a color ring. Tap "Next." 

5. On the next screen, set the parental controls. You can choose the rating for shows and movies that you want your child to have access to. Then tap "Save."

How to change the PIN for kid profiles on HBO Max

If you want to change the PIN that HBO Max uses for its kid profiles, you need to do that from the mobile app. 

1. Tap the Profile icon in the bottom-right corner of the screen.

2. Tap the Settings icon at the top-left — it's shaped like a gear.

3. Tap "Parental Controls."

4. Enter the current PIN, followed by the new PIN you want to use, and then tap "Change PIN." 

You can change the PIN that locks your kids' profiles from the app's Settings page. Dave Johnson/Business Insider

If you forget your PIN, you can tap "Forgot PIN?" and HBO Max will send you a PIN reset email with instructions to reset it.